Privacy policy
Privacy policy
Last Updated:
1. Definitions
Personal Information: Information about an identifiable individual, such as name, address, email, phone number, and financial details.
Non-Personal Information: Data that does not identify you personally, including aggregated statistical information.
2. Information we collect
2.1 Personal Information
We may collect personal information in various ways:
- Direct Interactions: When you fill out forms, request services, or communicate with us by email or phone.
- Transactions: Information necessary to process transactions, such as property purchases or sales.
- Marketing Communications: When you subscribe to newsletters or promotional materials.
2.2 Non-Personal Information
We automatically collect non-personal information when you visit our website:
- Usage Data: IP address, browser type, pages viewed, and time spent on pages.
- Cookies And Similar Technologies: Used to enhance user experience and analyze website traffic.
3. How we use your information
- Service Delivery: To provide and manage our real estate services.
- Communication: To respond to inquiries, provide customer support, and send important updates.
- Marketing: To send newsletters, promotional offers, and other marketing materials with your consent.
- Improvement: To analyze usage patterns and improve our website and services.
- Legal Compliance: To fulfill legal obligations and protect our rights.
4. Disclosure of your information
4.1 What We May Share
- With Service Providers: Trusted third parties who assist in operating our business, under confidentiality agreements.
- Legal Requirements: If required by law, regulation, or legal process.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
4.2 What We Do Not Share
Your data will never be shared with third parties for marketing or promotional purposes.
5. Consent
By providing us with your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
6. Security of your information
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Servers: Hosting data in secure environments with firewalls and encryption.
- Access Controls: Restricting access to personal information to authorized personnel only.
- Regular Monitoring: Keeping our systems up to date with the latest security patches.
No method of transmission or storage is completely secure. We cannot guarantee absolute security.
7. Retention of personal information
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
8. Your rights and choices
- Access And Correction: You have the right to access and correct your personal information held by us.
- Opt-Out: You may opt out of receiving marketing communications by using the unsubscribe link in our emails or by texting “STOP” on any SMS communications.
- Cookie Management: You can adjust your browser settings to refuse cookies or alert you when cookies are being used.
- Deletion Requests: You may request deletion of personal information where applicable, subject to legal retention requirements.
10. Third-Party links
Our website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of these sites and encourage you to review their privacy policies.
11. Children’s privacy
Our services are intended for individuals aged 18 and over, which is the legal age to purchase property in Ontario. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from someone under the age of 18, we will take prompt steps to delete such information from our records.
12. Changes to this privacy policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes indicates your acceptance of the new terms.
13. Contact us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: [email protected]
- Address: 89 Bond St W. Oshawa, ON L1G 1A6
If your concern remains unresolved, you may contact the Office of the Privacy Commissioner of Canada for guidance or to file a complaint: priv.gc.ca.